Ariana Carter
Social Media Specialist
Phone:
678-908-7286
Email:
Location:
Atlanta, GA
Your Next Social Media Specialist
I am an experienced Social Media Director with a demonstrated history of working in the media production industry. Skilled in Social Media Marketing, Content Creation, Content Planning, and Social Media Analytics. I am a strong marketing professional with a Bachelor's degree focused in Mass Communication/Media Studies from University of West Georgia.
Work Experience
July 2022 - Present
June 2023 - Dec 2023
Nov 2021 - Dec 2021
Glossier
Editor
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Skillful multitasker with the ability to accommodate multiple guests requests
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Connected with customers through meaningful interactions to increase sales
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Collaborated with members of store leadership on special projects and assignments
Retail Digital Editor
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Provided personalized solutions to customer issues, anticipating customer needs/questions, and finding moments to connect on a personal level
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Proactively engaged with tagged Instagram posts and Twitter DMs to create special moments
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Responded to customer questions and mentions via Instagram DM, responding to 16-20 DMs per hour
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Assisted with requests such as returns, exchanges, or missing/incorrect items via email, responding to 7-11 emails per hour
Noy Media Group
Social Media Specialist
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Managed three client accounts across multiple social platforms including Instagram & Facebook.
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Collaborated with Videographers and Content Managers on monthly content that showcased each brands individuality
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Ensured all content met brand guidelines
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Developed and executed a monthly calendar that aligned with each brands monthly events
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Studied social media marketing and trends to improve client social media accounts
Skills
Microsoft Office
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Word
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PowerPoint
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Excel
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Teams
Scheduling Apps
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Canva
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Asana
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Hootsuite
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Later
Google Suite
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Docs
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Sheets
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Slides
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Meet
Social Management
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Time Management
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Graphic Design
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Project Handling
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Social Analytics
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Copywriting
Adobe Suites
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Photoshop
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Audition
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Premiere
General Skills
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Customer Service
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Communication
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SEO
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Social Media
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Marketing
